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real time support
exchange or refund
on all orders over $80
The savoir faire, craftsmanship and innovation skills have always distinguished Fendi, the historical Roman Maison and one of the most prestigious in the international luxury scenario.
These features are highlighted and fully transferred to the eyewear collection, created for a sophisticated, feminine and elegant woman, with a strong personality. Precious metals, refined details, daring color combinations for a distinctive look, feminine and versatile.
Excellent and quick service. Website easy to use and informative. Would highly recommend both the product and Great Southern sunnies . Terry.
Terry BakerBetter than expected. Fast delivery, authentic product and great price.
Scott EdwardsFrom ordering to taking delivery, purchasing my Ray Bans was a very quick and easy process. They arrived safe and sound, thanks!
Samara FarrellThe experience was great I originally ordered a size too large so I called up and they ordered in a size smaller for me and shipped them out the following week. Very helpful on the phone when I called them up. I will definitely purchase more from them in the future
Marc DebonoAn easy to use website, and super fast dispatch and delivery, thankyou
Leilani DawesEasy to deal with, great price and very quick delivery. Will certainly look to these guys as an option going forward for future purposes
Mark Casley
These are time estimates based on our experience
Please note: Shipping times are a guideline and are subject to change.
Orders will be processed, packed and collected for shipping, same or next business day.
(Excluding Victorian and national public holidays)
Orders in by 11:00 am will leave same day
Manufacturer’s warranties come with all sunglasses we sell.
All sunglasses are guaranteed against defects in workmanship and materials
Warranty periods generally range from 6 months to 2 years from date of purchase depending on the brand and are usually detailed in the instructions booklet or tags that come with your sunglasses. Each brand's warranty period will vary. To locate the warranty period of your sunglasses, look under ‘inclusions’ on each product page.
The warranty does not cover normal wear and tear, scratched or broken lenses, lost screws, or nose pieces. Please also remember that any alterations to the sunglasses will void your warranty.
Please note: Warranty claims and repairs are at the discretion of the manufacturer.
Once your order has been dispatched from our warehouse you will receive a shipping confirmation email. This will contain your tracking number. This will be active once Australia Post scans your parcel at their sorting facility
Use the Australia Post website and your tracking number to keep up to date with where your parcel is.
If you haven’t received your tracking email, please check your junk folder.
If you need any further assistance please email our Customer Care Team at shop@greatsouthernsunnies.com.au
All our items are sent using the Australia Post Express service.
This service is free on all orders $80.00 or over
The cost is $6.95 for all orders under $80.00
Yes you can, but for all post purchase address changes you will need to send through supporting documentation as requested by our customer care team.
This may be a drivers license or utility bill showing the purchaser's name and new shipping address.
Acceptance of these documents will be at the discretion of our customer care team.
Failure to do this will result in an order cancellation and a refund being issued.
Please email our Customer Care Team at shop@greatsouthernsunnies.com.au as soon as you notice an issue, we will assess the problem and amend the situation as efficiently as possible.
If we have sent you an incorrect or faulty item we will pay for or refund the cost of the return shipping.
Great Southern Sunnies offers you the convenience of returning items for 30 days after purchase.
To return an item please make contact with our Customer Care Team at shop@greatsouthernsunnies.com.au
They will instruct you on the return procedure and provide you with necessary return shipping information.
Please be sure to package the return suitably to avoid any damage in transit. (GSS will not accept any return that has been damaged in transit due to insufficient packaging.)
Please be sure to include all original packaging documentation and tags.
To make an exchange, please make contact with our Customer Care Team at shop@greatsouthernsunnies.com.au
They will instruct you on the return procedure and provide you with necessary return shipping information.
Great Southern Sunnies will cover the cost of returning the exchange.
It will be at the customer's expense to send back the original purchase.
The exchange will be sent out once the original purchase has been received.
To begin a warranty claim or to action a repair please make contact with our Customer Care Team at shop@greatsouthernsunnies.com.au
They will instruct you on the return procedure and provide you with necessary return shipping information.
Great Southern Sunnies offer you the convenience of paying for your sunnies via
Yes, Great Southern Sunnies have access to all spare parts for the brands we stock.
These are ordered as required. The cost and time frame can be provided upon request.
We also have a repair and installation service if required.
Please make contact with our Customer Care Team at shop@greatsouthernsunnies.com.au and they will assist you with the supply of necessary information to source the required spare parts.
If we stock the brand but you can’t find the pair you are looking for on our site, contact us at shop@greatsouthernsunnies.com.au and we will special order the pair you are after.
